Privacy Policy
Last updated: 5 March 20261. Who We Are
Edderton Scott is a business systems and operations consultancy based in Scotland, UK. We help business owners put the right processes, tools, and systems in place so their businesses run without relying on them for everything.
Company name: Edderton Scott
Website: eddertonscott.com
Contact email: hello@eddertonscott.com
Registered address: 1 Glendoune Road, G76 7TT, Glasgow, United Kingdom
We are the data controller for the personal data we collect and process.
2. What Data We Collect
We may collect the following types of personal data:
Contact and identity information
- Full name
- Email address
- Phone number
- Job title
- Company name and size
Enquiry and qualification information
- Your answers to questions on our forms
- Notes from discovery calls or consultations
- Details about your business situation shared during any engagement
Technical and usage data
- IP address
- Browser type and version
- Pages visited and time spent on them
- Referring URL
LinkedIn data — When you submit a LinkedIn Lead Gen Form as part of one of our advertising campaigns, LinkedIn shares with us the details you provided, typically including your name, email address, job title, company name, and any answers to questions we included in the form.
3. How We Collect Your Data
- Our website contact and enquiry forms (including our Discovery Form and AI Chat Form)
- LinkedIn Lead Gen Forms attached to our paid advertising campaigns
- Direct email or telephone enquiries you send to us
- Discovery calls and consultations
- Our website via cookies and analytics tools
- Referrals from existing clients or partners
4. Why We Use Your Data and Our Legal Basis
| Purpose | Legal Basis |
|---|---|
| Responding to your enquiry or request for information | Performance of a contract / Pre-contractual steps |
| Following up after you submit a form | Legitimate interests |
| Sending you relevant service information or case studies | Legitimate interests / Consent where required |
| Managing your contact record in our CRM system | Legitimate interests |
| Scheduling and managing discovery calls or project work | Performance of a contract |
| Improving our website and marketing | Legitimate interests |
| Complying with legal obligations | Legal obligation |
5. How We Store and Sync Your Data
When you submit an enquiry, your details are received and stored in our CRM system, tagged with the source of your enquiry, and used to trigger a relevant automated email sequence. We do not sell your data to any third party.
6. How Long We Keep Your Data
| Situation | Retention period |
|---|---|
| Enquiry that did not result in a project | 24 months from last contact |
| Active client relationship | Duration of engagement + 6 years |
| Former client (for legal/contractual purposes) | 6 years from end of engagement |
| Marketing contact (subscribed to updates) | Until you unsubscribe or ask us to delete |
| LinkedIn Lead Gen Form submission | 24 months from submission, unless a client relationship follows |
7. Your Rights
Under UK GDPR, you have the following rights:
- Right to access — You can ask us for a copy of the personal data we hold about you.
- Right to rectification — You can ask us to correct any data that is inaccurate or incomplete.
- Right to erasure — You can ask us to delete your data where there is no longer a legitimate reason for us to hold it.
- Right to restrict processing — You can ask us to pause how we use your data in certain circumstances.
- Right to data portability — You can ask us to provide your data in a structured, machine-readable format.
- Right to object — You can object to us processing your data on the basis of legitimate interests.
- Right to withdraw consent — Where we rely on your consent, you can withdraw it at any time.
To exercise any of these rights, contact us at: hello@eddertonscott.com
If you are unhappy with how we have handled your data, you have the right to complain to the Information Commissioner's Office (ICO): ico.org.uk | Phone: 0303 123 1113
8. Who We Share Your Data With
| Third party | Purpose | Location |
|---|---|---|
| LinkedIn (Microsoft) | Operating Lead Gen Form ad campaigns | USA (Standard Contractual Clauses apply) |
| Our hosting provider (Namecheap) | Hosting our website and CRM | UK/EU |
| Email delivery infrastructure | Sending automated and manual emails | UK/EU |
| Google Analytics (if active) | Website usage analytics | USA (Standard Contractual Clauses apply) |
9. Cookies
Our website uses cookies to help it function and to understand how visitors use it. Essential cookies are required for the website to work. Analytics cookies help us understand traffic. Marketing cookies may be set by LinkedIn or other advertising platforms.
When you first visit our website, you will be asked to accept or decline non-essential cookies. See our Cookie Policy for full details.
10. Data Security
We use SSL/HTTPS encryption, access controls, and a secure hosting environment to protect your personal data. In the unlikely event of a data breach that poses a risk to your rights, we will notify the ICO within 72 hours and inform affected individuals without undue delay.
11. Changes to This Policy
We may update this policy from time to time. When we do, we will update the "Last updated" date at the top of this page.
12. Contact Us
Edderton Scott
Email: hello@eddertonscott.com
Address: 1 Glendoune Road, G76 7TT, Glasgow, United Kingdom
Website: eddertonscott.com